Terms and Conditions

Effective Date: March 01, 2025

1.  Introduction

Welcome to Altibbe, Inc. (“we,” “our,” or “us”). These Terms and Conditions govern users’ utilization of our website and services, including  Hedamo, our AI-powered tool. By accessing or using our services, Users agree to abide by these terms.

2.  Definitions

  • “AI” means  Artificial Intelligence comprising of automated systems and machine-learning algorithms used to analyze self-declared information, validate questionnaire responses, cross-reference regulatory data, and identify potential compliance risks. AI assists in generating preliminary reports, suggesting corrective actions, and enhancing verification through data pattern recognition. However, all AI-generated outputs are subject to human review and finalization to ensure accuracy and contextual relevance.
  • “Personal Data” means any information that can be used to identify an individual, in accordance with applicable privacy laws.
  • “Services” refers to all offerings provided by Altibbe, Inc., including Hedamo and other AI-powered tools, transparency reporting, scientific assessments, and data processing.
  • “User” refers to any individual or entity accessing our services.

3.  Review and Compliance

          When seeking a review, Users must submit product details, sourcing data, and compliance documentation. Users must agree to undergo evaluation using Altibbe’s assessment tools to verify compliance.

4.  AI-Powered Audits and Inspections[SBR2] 

  • Our Hedamo tool, and other AI technology analyzes ingredient sourcing, sustainability practices, and regulatory compliance, flagging potential risks and recommending corrective actions.
  • Human auditors may conduct physical inspections, verifying compliance through a structured assessment process.  
  • AI-generated assessments and reports are based on available data and predictive models but may contain inaccuracies.
  • We suggest Users verify AI-generated recommendations before implementing them. We disclaim liability for errors, omissions, or misinterpretations arising from AI-generated content.
  • Compliance reports are finalized by humans and managed via a secure content management system, with blockchain or other secure technologies ensuring data integrity.

5. Data Protection and Confidentiality

  • We collect and process Personal Data in accordance with applicable data protection laws. Please review our Privacy Policy for more details on how we handle personal information.
  • Users acknowledge that some information provided to us may be shared with auditors or regulatory bodies where required by law.
  • We employ reasonable security measures to protect data; however, we do not guarantee absolute security and shall not be liable for unauthorized access or breaches.

6. Indemnification

Users agree to indemnify, defend, and hold us and our employees, officers, and affiliates harmless from any claims, liabilities, damages, or legal actions arising from User misuse of our services,  User violation of these terms or applicable laws, and User reliance on AI-generated content without independent verification.

7.  Limitation of Liability

We are not responsible for any direct, indirect, or incidental damages resulting from the use of our services. We do not guarantee uninterrupted service availability and are not liable for technical malfunctions beyond our control. Our liability, if any, shall be limited to the amount paid by the user for the specific service in dispute.

8. User Responsibilities

Users must provide accurate, complete, and truthful information when submitting data for review. Misrepresentation or omission of relevant details may lead to termination of service or legal action. Users must not use our services to engage in fraudulent, deceptive, or unlawful activities.

9. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved through arbitration in accordance with the applicable Indian law.

10.  Changes to These Terms

We reserve the right to update these terms at any time. Any changes will be posted with an updated effective date.

11.  Termination.

We reserve the right to terminate or suspend access to our services without prior notice if a User violates these terms or engages in activities that may harm our platform or reputation. Users  may discontinue use of our services at any time; however, no refunds will be issued for payments made to us for services already performed.

12. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at corp@altibbe.com.